Please read the Q & A before e-mailing us, as most questions can be answered here. Q. When will I receive my order?A. All orders are processed M-F excluding holidays. Most orders are shipped within 5 working days. Occasionally some items of your order may be out of stock and have to be backordered. This may delay your order by a few days. When you place an order we will email you URL address, where the status of your order may be checked.

Q. How is my order shipped? A. We ship UPS - Standard as our standard service ( About 7 days to the East Coast ). Fed Ex - Next Day Air may be chosen at the check-out(shopping cart).

Q. How will I know when my package is shipped? A. When you place an order we will email you URL address, where the status of your order may be checked.

Q. Will UPS or Fed Ex leave the package at the door? A. In most cases a signature is required.

Q. Can I receive my package at my P.O. Box? A. Yes, We ship to P.O. Box via USPS-Priority Mail. Signature is required.

Q. I would like my order shipped at work, but do not want my coworkers to know what is inside? A. All packages are shipped in plain boxes. It reads: from "1and1000" with our address. There are no adult markings on the box.

Q. How will the charge read on my credit card statement? A. 1and1000

Q. Do you sell your mailing lists? A. NO, we have never sold our list of customers to anybody. We respect the privacy of our customers. If you still have an unanswered question, please go back to the Home Page, and click on e-mail botton.